On 1st Oct 2024, Kit became the new name for ConvertKit.
Privacy Policy
Privacy Policy
Last updated: 18th Oct 2024
Welcome to provenflows.com, by John Bellingham.
I am committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website provenflows.com, purchase my products or services, or subscribe to my email marketing platform powered by Kit (formerly known as ConvertKit).
By accessing or using my website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use my services.
1. Information I Collect
I collect personal information that you voluntarily provide when you:
– Purchase my products or services.
– Subscribe to my email list or download a free resource.
– Contact me for inquiries or support, or book a Zoom call with me.
The personal information I collect may include:
– Name
– Email address
– Billing and shipping address
– Payment details (processed securely by third-party payment processors)
– Any other information you provide through forms on my website
2. How I Use Your Information
I use your personal information for the following purposes:
– Order Fulfillment: To process and deliver your purchase, including shipping and handling where applicable.
– Email Marketing: To send you promotional emails, newsletters, and updates via Kit (formerly ConvertKit), only if you’ve subscribed or opted-in.
– Customer Support: To respond to your inquiries and provide customer service.
– Analytics: To analyse website usage and improve my services.
3. How I Share Your Information
I do not sell or share your personal information with third parties for marketing purposes. However, I may share your information with:
– Service Providers: I use third-party service providers such as Kit (formerly ConvertKit) for email marketing and Stripe for payment processing. These providers have access to the necessary personal data to perform their functions but are obligated to maintain its confidentiality.
– Legal Requirements: I may disclose your information if required by law, such as to comply with a subpoena, legal proceedings, or regulatory requests.
4. Use of Cookies and Tracking Technologies
I may use cookies and similar tracking technologies (such as web beacons) to enhance your experience on my website. Cookies are small files stored on your browser that help me understand your preferences and optimize site performance. You can disable cookies in your browser settings, but doing so may limit your ability to use certain features of my website.
5. Your Rights
You have the following rights concerning your personal information:
– Access: You can request access to the personal information I hold about you.
– Correction: You may request correction of any inaccurate or incomplete personal data.
– Opt-Out: You can unsubscribe from my email list at any time by clicking the “unsubscribe” link in the emails I send through Kit (formerly ConvertKit).
– Deletion: You may request the deletion of your personal data from my records, subject to certain legal obligations.
To exercise these rights, please contact me at support@provenflows.com.
6. Security of Your Information
I take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it. However, no method of transmission over the Internet is 100% secure, and I cannot guarantee absolute security.
7. Children’s Privacy
My services are not intended for individuals under the age of 18. I do not knowingly collect personal information from children. If I learn that I have inadvertently collected data from someone under 18, I will delete it promptly.
8. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the “Last Updated” date at the top of this page.
9. Contact Me
If you have any questions or concerns about this Privacy Policy, please contact me at:
support@provenflows.com